Support & Growth Accessibility Statement

Commitment

At Support & Growth, we are committed to ensuring that our services and website are accessible to everyone, including individuals with disabilities. We strive to create an inclusive experience where all visitors feel welcome, valued, and supported.

The Accessibility for Ontarians with Disabilities Act (AODA) was passed in 2005 to make Ontario fully accessible by 2025. Support & Growth is dedicated to removing barriers to accessibility and meeting all requirements under AODA. We are committed to serving clients in a way that respects their dignity, independence, and individual needs.

Support & Growth complies with all legislated accessibility regulations, including the Accessibility Standards for Customer Service Regulation 429/07 and the Integrated Accessibility Standards Regulation 191/11 (IASR). We ensure that all staff receive ongoing training to meet these standards and provide an accessible and inclusive environment for all clients.

Accommodation will be provided to all candidates applying for positions with Support & Growth, in accordance with AODA.

How Are We Doing?

Support & Growth is committed to protecting the privacy and confidentiality of our clients, employees, potential employees, and website visitors. Any personal information collected through our website is obtained with express or implied consent and will only be used for the purpose for which it was collected. For example, information collected via contact forms or job applications is used solely to identify users and respond to their inquiries.

Support & Growth may also collect anonymous data on website usage, including IP addresses, page visits, and session duration, using tools such as Google Analytics. This helps us understand visitor behavior, improve website functionality, and address technical issues.

Let Us Know What You Think

Support & Growth does not collect personal information unless you voluntarily provide it through email, surveys, or online forms. Personal information will not be shared with any non-affiliated third parties without your consent unless required by law. We may disclose information in response to legal requests such as subpoenas, court orders, or other legal processes, as permitted by law. Access to personal information is restricted to authorized staff only.

Contact Information

For any questions regarding our accessibility policy or to report an issue, please contact: Danielle Lynch, Chief Operations Officer

Last Updated: August 15, 2024